These Terms & Conditions govern your use of the bet499 platform, including the sportsbook, live casino, slots library, and all related services available at bet499.biz. By accessing any part of the platform, you agree to be bound by these terms in full.
At a Glance
The following cards highlight the most important aspects of the bet499 Terms & Conditions. They do not replace the full legal text below, which must be read in its entirety.
You must be aged 18 or above to register and use the bet499 platform. By creating an account, you confirm that you meet this requirement and that all information you provide is accurate and truthful.
All transactions on bet499 are processed in BDT. Supported payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit and withdrawal thresholds apply and are displayed at the time of transaction.
You are solely responsible for maintaining the confidentiality of your bet499 Login credentials. You must notify the support team immediately if you suspect unauthorised access to your account.
All bonuses and promotional offers provided through bet499 are subject to specific wagering requirements, time limits, and game restrictions. Abuse of promotional terms may result in account suspension or forfeiture of bonus funds.
bet499 provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. Players showing signs of problem gambling may be subject to mandatory account restrictions in accordance with our responsible gaming policy.
bet499 reserves the right to suspend or permanently close any account found to be in violation of these Terms & Conditions, including cases of fraud, identity misrepresentation, bonus abuse, or any prohibited conduct described herein.
Important Notice Please read these Terms & Conditions carefully before registering or using the bet499 platform. By accessing bet499.biz or creating an account, you confirm that you have read, understood, and agree to be legally bound by all provisions set out in this document. If you do not agree to these terms, you must not use the platform.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and bet499 ("the Platform", "we", "us", "our"), governing your access to and use of the betting and casino services available at bet499.biz and any associated applications or services operated by bet499.
bet499 is an online betting and casino platform serving players in Bangladesh. The platform provides sports betting, live casino games, slot titles, and related gaming products denominated in Bangladeshi Taka (BDT). All services are intended for entertainment purposes only and are strictly available to eligible adults aged 18 years and above.
These Terms should be read in conjunction with the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and bet499. In the event of any conflict between these documents, these Terms shall take precedence unless otherwise specified.
Access to and use of the bet499 platform is subject to the following eligibility requirements. You must satisfy all of the following conditions at the time of registration and at all subsequent times during which you hold an active bet499 account:
bet499 reserves the right to request documentary proof of age, identity, address, and payment method ownership at any time as part of its Know Your Customer (KYC) verification process. Failure to provide the requested documentation within a reasonable period may result in account suspension and withholding of pending withdrawals until verification is completed.
To access the full range of bet499 services, you must complete the registration process via the bet499 Login page and create a verified account. During registration, you will be required to provide a valid username, password, and contact details including a mobile number capable of receiving OTP (One-Time Password) verification messages.
All information submitted during registration and any subsequent account updates must be accurate and truthful. You are responsible for ensuring that your account information remains current. If any information changes — including your contact number or payment method details — you must update your account accordingly or notify support at [email protected].
Your bet499 Login credentials are personal to you and must not be shared with any third party. You are solely responsible for all activity that occurs under your account. bet499 will not be held liable for any loss resulting from unauthorised use of your Login credentials where such use results from your failure to maintain their confidentiality.
bet499 operates a mandatory KYC verification process. You may be required to submit a government-issued photo ID (such as a National Identity Card or passport), proof of address, and confirmation of your registered payment method before withdrawal requests are processed. bet499 reserves the right to delay withdrawals pending the completion of this process.
All financial transactions on the bet499 platform are conducted in Bangladeshi Taka (BDT). bet499 does not charge additional fees for deposits or withdrawals; however, your payment provider may apply their own transaction charges, for which bet499 accepts no responsibility.
bet499 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change. The platform will display currently available options at the time of transaction.
Minimum and maximum deposit and withdrawal amounts are set by bet499 and displayed within the account dashboard at the time of transaction. These limits may vary by payment method and account tier. bet499 reserves the right to amend these limits at any time with reasonable notice to affected players.
Withdrawal requests are typically processed within a few hours of submission, subject to completion of any pending KYC verification requirements and confirmation that the withdrawal amount does not include any uncleared bonus funds subject to active wagering requirements. bet499 reserves the right to conduct additional security checks on withdrawal requests of unusual size or frequency.
You confirm that all funds deposited into your bet499 account are your own and are not derived from any criminal activity, money laundering, or other unlawful source. bet499 reserves the right to freeze accounts and report suspicious transactions to relevant authorities if there is reasonable ground to suspect financial irregularity.
Security Note: bet499 will never ask you to transfer funds to any personal account or third-party wallet outside of the official platform interface. If you receive any such request, treat it as fraudulent and report it immediately to [email protected].
All bets placed on the bet499 sportsbook are subject to the specific rules applicable to each sport and market type, as displayed within the platform at the time of bet placement. The following general rules apply across all betting markets offered by bet499:
A bet is only accepted and confirmed once a unique bet reference number has been issued by the bet499 system and displayed to the player. Bets that are placed but not confirmed due to connectivity interruptions, system errors, or any other technical issue will be treated as void and any funds deducted from the account balance for such bets will be fully restored.
Odds on the bet499 sportsbook are subject to change at any time prior to bet confirmation. The odds displayed at the time a bet is confirmed are the odds at which that bet will be settled, regardless of subsequent market movements. bet499 operates under standard "fixed odds" principles for all pre-match markets.
bet499 reserves the right to void any bet where: the odds were clearly published in error; an event is cancelled or abandoned without a sufficient amount of play to produce a valid result under the applicable sporting rules; or where it is determined that a bet was placed using insider information or in coordination with match-fixing activity. Voided bets are fully refunded to the player's account balance.
The following activities are strictly prohibited on the bet499 platform and may result in immediate account suspension and forfeiture of funds:
bet499 offers bonuses and promotional incentives to registered players from time to time. All bonus offers are subject to specific terms that are communicated at the time the offer is made. The following general bonus terms apply across all bet499 promotions unless the specific offer terms state otherwise:
bet499 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Players who have already claimed an offer prior to its modification will be subject to the terms in force at the time of claim, except where the modification is required to comply with applicable law or is beneficial to the player.
bet499 is committed to promoting responsible gaming across all sections of the platform. We recognise that, for a small proportion of players, gambling can become harmful, and we take our obligation to provide protective tools seriously. The following tools are available to all registered players via the account dashboard:
If you believe your gambling behaviour is causing harm to yourself or others, we strongly encourage you to use these tools immediately. You can also contact the bet499 support team at [email protected] to request account restrictions or to seek guidance on further support resources. Full information is available on the Responsible Gaming page.
bet499 will never send promotional materials to any player who is subject to an active self-exclusion or cooling-off arrangement. Any player who circumvents a self-exclusion by creating a new account will have that account closed immediately upon identification, and any funds held in the account will be returned to the registered payment method.
The security of your bet499 account is a shared responsibility between you and the platform. bet499 implements industry-standard SSL encryption across all platform sessions, OTP-based Login verification, and automated fraud detection systems to protect player accounts and funds.
You are responsible for selecting a strong, unique password for your bet499 account and for not sharing that password with any other person. You must not allow any third party to access your account on your behalf. You are responsible for any activity that takes place under your Login credentials, whether or not you personally authorised that activity.
If you notice any transaction, bet, or account change that you did not authorise, you must contact [email protected] immediately. bet499 will investigate the matter and may temporarily suspend the account pending investigation. bet499 cannot guarantee recovery of funds lost due to a player's failure to safeguard their Login credentials.
bet499 will never request your password via email, telephone, or any messaging platform. All official communications from bet499 will originate from the @bet499.biz domain. Communications purporting to come from bet499 but originating from other domains should be treated as fraudulent and reported to [email protected] without delay.
All content appearing on the bet499 platform — including but not limited to text, graphics, logos, button icons, images, data compilations, and software — is the property of bet499 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the bet499 platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to reproduce, copy, republish, distribute, transmit, or commercially exploit any part of the platform content without the prior written consent of bet499.
Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is licensed to bet499 for player access and remains the intellectual property of the respective studio. No rights in that content are transferred to the player by virtue of playing those games on the bet499 platform.
To the maximum extent permitted by applicable law, bet499 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:
bet499's total aggregate liability to any player in connection with any single incident or series of related incidents shall not exceed the total amount deposited by that player in the thirty (30) days preceding the incident giving rise to the claim.
Nothing in these Terms shall exclude or limit bet499's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
bet499 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice where bet499 has reasonable grounds to believe that:
Where an account is closed due to a breach of these Terms, bet499 reserves the right to retain any funds held in that account that are attributable to the breach, including but not limited to bonus winnings obtained through abuse of promotional terms.
You may close your bet499 account at any time by contacting [email protected]. Upon receipt of a valid closure request, bet499 will process any outstanding withdrawal of cleared funds to your registered payment method, subject to completion of all applicable verification requirements. Account closure does not affect any rights or obligations that arose prior to the closure date.
bet499 reserves the right to modify these Terms & Conditions at any time. When material changes are made, bet499 will notify registered players via email to the address on file and will update the "Last Updated" date at the top of this page. The revised Terms will take effect from the date of publication unless a later effective date is specified.
Your continued use of the bet499 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure by contacting [email protected].
bet499 recommends that you review these Terms periodically to ensure you remain aware of the current version. Archived versions of previous Terms may be requested from the support team for reference.
If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the bet499 support team using the details below. We aim to respond to all enquiries within 48 hours during normal operating hours (Bangladesh Standard Time, UTC+6).
Support Contact
Email: [email protected]
Please include your registered username and a clear description of your query. Do not include your password in any correspondence.
For matters relating to responsible gaming, self-exclusion, or problem gambling support, please visit the Responsible Gaming page or contact the support team directly. For general platform information, the FAQ page covers the most common player queries in detail.
Now that you've reviewed our Terms & Conditions, explore the full bet499 platform — cricket betting, live casino, slots, and more. BDT deposits via bKash and Nagad. 18+ only. Play responsibly.